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    Back to Business Analysis & Process Management

    Learner Reviews & Feedback for Business Analysis & Process Management by Coursera Project Network

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    4.4
    stars
    6,452 ratings

    About the Course

    This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis
    & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to
    further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze
    business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within
    the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluat...
    ...

    Top reviews

    FS

    May 14, 2022

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    It was great learning. The course is well structured and the instructor is very clear and knowledgeable about the concepts. Thank you, for providing me with such a great learning opportunity.

    GK

    Feb 5, 2024

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    This is very much excellent website to develop our thought in right direction and very benefical towards career by giving great knowledge with certification cources. THANKYOU Coursera!

    Filter by:

    1 - 25 of 1,063 Reviews for Business Analysis & Process Management

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    By Thomas G

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    Dec 15, 2020

    "Pause and look at this doc ok welcome back now pause and do it yourself ok you now know how to write a business plan". The instructor simply read a script verbatim with no punctuation, pauses, or personality. The whole thing was incredibly rushed, and "rushed" is not the same thing as "fast paced". Absolutely no justification for using the clunky Rhyme virtual desktop, as all you do is open a Google Doc and make a Lucid Chart account. Why would I log into my email and set up another account in your virtual desktop?

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    By Gisela W

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    Dec 18, 2020

    I like the hands-on platform and the approach of following along with the instructor side by side. However, the instructor speaks way too fast. I lowered the speed to 0.7 and was still struggling to follow. Also, at times the questions/instructions are not 100% clear or confusing so that I wasn't sure what to do and just kept watching. The content is quite superficial. The project does give you some guidance in modeling a simple business process using Lucidchart which I appreciate.

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    By Deleted A

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    Feb 11, 2021

    Coursera please remove this course! It's poorly organised , there's background noise on the audio, the instructor asks students to sign into their Google account and then create a Lucidchart account. All of the learning materials should be within Rhyme.

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    By TUSHAR S

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    Jan 31, 2021

    This instructor has a very poor style of teaching and doesn't have proper knowledge of the subject. She's reading all the way during the course to explain some technical terms.

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    By Ellvina K

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    May 7, 2021

    Even at the start I was unable to follow through this project, since the material was not available / no link provided whatsoever to download it. I had high expectation for this guided project but it turned out to be a disappointment. Hope the instructor will give better facilitation so the benefit for this project can be realised.

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    By Oussama S

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    Jan 16, 2021

    Nothing to do with Business Analysis and Process Management

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    By Charlie A

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    May 17, 2021

    I was immediately confused and couldn't follow. I'll stick to project management and product management

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    By Joyal G

    •

    Aug 14, 2022

    poor presentation

    Bad quality video

    lack of explantion

    lack of content

    missing important points

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    By Ahmed N

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    May 10, 2021

    bad sound; quality and speed, vague, and of course introduction to the introduction. the subject matter would need a full course after i went through this.

    note: i haven't even tried to type or try a line of the project ;-)

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    By Vai A

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    May 24, 2021

    poor audio. poor instruction and missed connections.

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    By Alwaleed A M A

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    Jun 30, 2021

    really disappointing course.

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    By Raghavan P

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    Nov 19, 2020

    A very basic overview has been provided. The course could've spanned a little longer (say 2-3 hours) so that I could get a better insight into the topics!

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    By Joel B

    •

    Dec 22, 2022

    Worst course I have ever come across in Coursera. Dropped in the before half way through the course. Poor teaching, Poor audio quality, lack of understanding etc. The course mentions that its also for beginners but nothing taught to beginners.

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    By Thao P

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    Jul 5, 2021

    instructor speaks to fast and digital tool is too difficult to use

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    By Artem D

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    Sep 12, 2021

    amateur quality of video/audio: is poor, sometimes unreadable/inaudible, instructor reads text from paper (voice is like a robot) and some elements were not discussed, but seen in solutions.

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    By Nguyen D T

    •

    Jun 27, 2021

    It is not convenient for use. I can not find the course's material.

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    By Priya K

    •

    Sep 30, 2021

    Very short and concisely with comprehensive practices about how to structure business problems, get to the root cause and mapping the solution and the business processes as well.

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    By Sara D

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    Sep 14, 2020

    Could have used some more detail about the tasks going into the flowchart exercise. Also, it was difficult to see the instructor's LucidChart diagram due to low resolution.

    Otherwise, a nice exercise.

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    By NG T S

    •

    Apr 8, 2021

    Too short and easy.

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    By Emmanuel O

    •

    Jun 15, 2021

    An amazing course!

    As someone from an entirely different educational background, and a total novice at Business Analysis and Process Management, I found this guided project highly informative. It was brief and although I wanted it to be a bit longer, the subject matter was taught with clarity.

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    By shubham c

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    Feb 19, 2021

    A good course to start with business process and a bit learning of analysis as well. I would reccommend this to all the beginners.

    All the best!!!

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    By Nomathamsanqa P N

    •

    Jun 16, 2022

    Great project!!

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    By Jess (

    •

    Nov 17, 2024

    The course content was informative and well-structured, offering valuable insights into business analysis and process management. However, the audio quality was disappointing. Background noises and inconsistent sound levels made it hard to focus and fully absorb the material. Improving the audio would significantly enhance the learning experience.

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    By Nicolas B

    •

    Aug 2, 2023

    Overall, its a decent beginners course although the flow of the training did lack some structure. I'd also like to add that the audio quality was terrible at times.

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    By wael f

    •

    Sep 22, 2024

    I’m really disappointed with this course. It took less than 5 minutes to finish, and I paid $10 for it. The content lacks depth and isn’t informative at all. It feels like a scam. I'm not sure how to request a refund, but I would recommend offering more valuable and informative courses instead.

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