I am an avid learner and love to solve problems. The instructors were very informative. Although the remote desktop / qwiklabs was challenging, my curiousity grew emmensly just wanting to go further. Thanks Google!

A great foundation to get yourself in the know of the basics. Relatable and interesting enough to make me want to pursue further courses in the Google IT Support Professional Certificate. Thanks very much Coursera :)

What an amazing course!!

I am currently an IT guy but I really enjoyed the course as if It was the first time for me to

hear about everything.

The facilitators are amazing, and cool which is important to us as learners

One of the best overview of IT fundamentals out there. Well made in concise manner from bottom up. Very enjoyable history of computer development. Seldom little mistakes proving that even Google guys are just humans.

I'm really happy to complete Technical Support Fundamentals on Coursera.

Thanks for all news skills that I've learned.

Will move forward with my first Certificate and more again.

It was a great experience for my future.

This is good learning experience for those starting out in IT or trying gain more learning experience in computers. The course helped introduced me to assembling a computer and using virtual machine for the Qwiklabs.

This is probably the best introductory online course that I've ever taken. The teachers explained everything in a lucid manner and I sailed through without any issues. Looking forward to completing the entire course!

This is a very good course. I didn't know anything about computers. Now I know the basics. Education is power, and I am ready to take what I've learned to the next level. I can't wait to start working with computers.

Awesome content, I have been making tutorial across some other platforms as Udemy, and you guys are above the top. Perfect explanations, user interactivity, and the labs are something special. Thanks for this chance.

It was very awesome to learn from google employees and learn their interest and passion that they developed from their childhood. All the trainers and people who shared their experience were amazing and inspired me.

Excelente curso. Te enseña muchas cosas necesarias para iniciar tu carrera como IT support y aunque no apliques a un trabajo como tal, lo que vas aprender te ayudara a entender mejor el mundo de la tecnologia actual.

I really enjoyed completing this course I loved the fact that it wasn't just about learning the material but I got a chance to get hands-on experience in some of the lessons. It was user friendly and straight forward

The course was put together really well. Instructor we very pleasant, and information was relevant to todays technology, unlike some other courses I've taken previously where they're using video from the early 2000's

I highly recommend this course, complete, easy learning and very good support material, interactive exercises and a very good environment that makes you want to continue learning. Besides the super interesting topic.

Really enjoyed this course. I was able to learn the basic of IT, the examples used by the instructors allowed me to really understand the concepts. Thank you and very excited to continue with the rest of the courses.

Love the way this course flows and that the user can move at his or her own pace. Having successful Google employees with diverse backgrounds and varying education levels teach the course makes every section fresh.

I loved this material, I had somewhat of a background on all of these topics beforehand, but this really touched on fundamentals (as stated in the title). You'll really dive into the IT role with this initial course.

The Technical Support Fundamentals course was excellent! I really enjoyed taking it, and everything went really smooth. Getting the certificate at the end, and being able to add it to my LinkedIn was very satisfying.

Semua dasar-dasar tentang IT, dapat anda pelajari pada materi modul ini. Semua akan dijelaskan mulai dari dasar sampai bagaimana anda melayani pelanggan anda dalam sebuah perusahaan atau dukungan IT yg anda lakukan.

The course was informative, and as a professional with more than 12 years of IT experience was refreshing. Seems like a solid way to show you're interested in staying up to date / fresh on Support Roles/Fundamentals

Great course. Useful primer for anyone wanting to dip their toe in the IT space and get a feel for what it's all about, particularly in the context of IT support. Lots of interesting nuggets picked up along the way.

Well laid out and comprehensive introduction to the fundamentals of IT support. Modules were clear, in short, easily digestible chunks. I look forward to more content with the same well-developed learning structure.

This is so awesome for me. The skills i learnt from this course shall be lifelong for me and I believe it is my launching pad to greater exploit in the IT space. My goal is to help others achieve their IT objectives

Very informative to those who are new to technology. Certainly written for beginners. This would be a great learning resource even if you don't plan to complete the entire Google IT Support Professional Certificate.