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    Back to Customer Centric Innovation

    Learner Reviews & Feedback for Customer Centric Innovation by University of Illinois Urbana-Champaign

    Filled StarFilled StarFilled StarFilled StarHalf Faded Star
    4.6
    stars
    52 ratings

    About the Course

    Successful innovation starts with understanding customer needs and ends with a delighted customer. This course is created to develop a
    holistic understanding of customers’ role in developing successful innovations and how to capture and utilize customer information to create
    successful innovations.
    ...
    Filter by:

    1 - 9 of 9 Reviews for Customer Centric Innovation

    Filled StarFilled StarFilled StarStarStar

    By Jukka-Pekka O

    •

    Oct 4, 2022

    The course is an elementary introduction to customer-centric innovation and focuses primarily on why and what questions. The content doesn't go deep into exactly how you can do customer-centric innovation. Quizzes were very easy and if you have some basic familiarity with the topic, you can probably pass them without going through the course content. There were a few examples used here and there, but the course still lacked practical examples that would demonstrate the ideas in real life settings.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Alex F R

    •

    Oct 5, 2024

    Excellent opportunity to learn about the importance of customer centricity in the innovation process. The course provides us with some valuable insights and structures into the factors that can contribute to the success of new product development.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Latha K

    •

    Aug 29, 2024

    clear and concise

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Benazeer K

    •

    Jun 29, 2022

    Very Informative

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Yusuf S

    •

    Jan 26, 2024

    Loveeet

    Filled StarFilled StarFilled StarFilled StarStar

    By Abhinav L

    •

    Sep 19, 2024

    Right emphasis on understanding customer, and applying creativity to solve their problems; however creativity can be a mysterious process that cannot be formalized.

    Filled StarFilled StarFilled StarFilled StarStar

    By Nidal B

    •

    Oct 27, 2024

    Very interesting course i would recommend it for anyone who wants to learn more about Customer centricity

    Filled StarFilled StarFilled StarFilled StarStar

    By Felix

    •

    May 24, 2023

    The content is interesting. However, I would have liked to have the references to a study mentioned.

    Filled StarFilled StarFilled StarFilled StarStar

    By Mathias B

    •

    Jan 10, 2024

    Great course, easy to digest and with a lot of generally useful insights.

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