EDUCBA
ITIL V4 Certification Preparation Specialization
EDUCBA

ITIL V4 Certification Preparation Specialization

Master ITIL V4 for Enhanced IT Service Management. Gain comprehensive skills in ITIL V4 to optimize IT service delivery, improve efficiency, and drive business success.

EDUCBA

Instructor: EDUCBA

Included with Coursera Plus

Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 months
at 2 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 months
at 2 hours a week
Flexible schedule
Learn at your own pace

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from EDUCBA
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Specialization - 4 course series

What you'll learn

  • Gain a solid understanding of the fundamental principles, concepts, and terminology of ITIL V4 framework

  • Learn how to apply ITIL V4 practices to design, deliver, and improve IT services effectively

  • Acquire strategies and techniques for driving continual improvement in service management processes

Skills you'll gain

Category: Innovation
Category: Operations Management
Category: Service Management
Category: Technical Management
Category: IT Service Management
Category: Continuous Improvement Process
Category: Supplier Management
Category: IT Management
Category: Practice Management
Category: Process Management
Category: Business Process Management
Category: Information Technology Infrastructure Library
Category: Stakeholder Management
Category: Service Improvement
Category: Quality Improvement
Category: Value Propositions
Category: Governance

What you'll learn

  • Understand Four Dimensions of Service Management, ITIL principles, and organizational structures for effective service delivery.

  • Enhance skills in analyzing organizational factors, managing service operations, and optimizing value streams.

  • Gain insights into partner dynamics, information management challenges, and external factors impacting service management.

Skills you'll gain

Category: Workforce Development
Category: Process Management
Category: Information Management
Category: Information Technology Infrastructure Library
Category: Service Management
Category: Vendor Relationship Management
Category: Strategic Partnership
Category: IT Service Management
Category: Organizational Structure
Category: People Development
Category: Organizational Strategy
Category: Supplier Management
Category: Service Design

What you'll learn

  • Comprehensive understanding of the ITIL Service Value System (SVS) and its components.

  • Advanced strategies for creating value, optimizing service management, and driving organizational success.

Skills you'll gain

Category: Innovation
Category: IT Management
Category: Automation
Category: Information Technology Infrastructure Library
Category: Service Management
Category: Service Improvement
Category: Customer Service
Category: Value Propositions
Category: IT Service Management
Category: Continuous Improvement Process
Category: Process Improvement and Optimization
Category: Agile Methodology
Category: Governance

What you'll learn

  • Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices

  • Develop expertise in managing information security and optimizing service delivery

  • Gain insights into essential management practices and technical elements to drive organizational success and innovation

Skills you'll gain

Category: Security Management
Category: Release Management
Category: Information Technology Architecture
Category: Service Level
Category: Service Management
Category: IT Service Management
Category: Problem Management
Category: Configuration Management
Category: Change Control
Category: IT Management
Category: Information Technology Infrastructure Library
Category: Incident Management
Category: Capacity Management
Category: IT Infrastructure

Instructor

EDUCBA
EDUCBA
52 Courses73,821 learners

Offered by

EDUCBA

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