Fundação Instituto de Administração
Inteligência Artificial Aplicada ao CRM Specialization
Fundação Instituto de Administração

Inteligência Artificial Aplicada ao CRM Specialization

Estratégia centrada no consumidor e tecnologia. Entenda como uma eficiente gestão de dados pode tornar a experiência do seu cliente única, aumentando o engajamento com sua marca e gerando receita para a empresa.

Anderson França
Beatriz Pimenta

Instructors: Anderson França

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Get in-depth knowledge of a subject
4.5

(41 reviews)

Beginner level

Recommended experience

2 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.5

(41 reviews)

Beginner level

Recommended experience

2 months
at 10 hours a week
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Fundação Instituto de Administração

Specialization - 4 course series

What you'll learn

Skills you'll gain

Category: Business Metrics
Category: Customer Insights
Category: Target Market
Category: Customer Engagement
Category: Consumer Behaviour
Category: Business Analytics
Category: Data-Driven Decision-Making
Category: Artificial Intelligence
Category: Customer Relationship Management
Category: Analytics
Category: Sales Management
Category: Customer experience strategy (CX)
Category: Big Data
Category: Customer Data Management

What you'll learn

Skills you'll gain

Category: Databases
Category: Data Analysis
Category: Data Modeling
Category: Data Science
Category: Data Mining
Category: Predictive Analytics
Category: Strategic Decision-Making
Category: Data Processing
Category: Machine Learning Methods
Category: Business Analytics
Category: Data-Driven Decision-Making
Category: Big Data

What you'll learn

Skills you'll gain

Category: Development Environment
Category: Data Analysis
Category: Data Manipulation
Category: Integrated Development Environments
Category: Data Structures
Category: Data Visualization
Category: Statistical Programming
Category: Data Import/Export
Category: Software Installation
Category: R Programming
Category: Data Visualization Software

What you'll learn

Skills you'll gain

Category: Artificial Neural Networks
Category: Advanced Analytics
Category: Deep Learning
Category: Supervised Learning
Category: Predictive Analytics
Category: Data-Driven Decision-Making
Category: Machine Learning
Category: Artificial Intelligence
Category: Customer Relationship Management
Category: Unsupervised Learning

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Instructors

Anderson França
Fundação Instituto de Administração
10 Courses5,411 learners

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