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    Back to Customer Analytics

    Learner Reviews & Feedback for Customer Analytics by University of Pennsylvania

    Filled StarFilled StarFilled StarFilled StarHalf Faded Star
    4.6
    stars
    11,911 ratings

    About the Course

    Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty
    programs and user-generated ratings/reviews, there is a staggering amount of data that can be used to describe our past buying behaviors,
    predict future ones, and prescribe new ways to influence future purchasing decisions. In this course, four of Wharton’s top marketing
    professors will provide an overview of key areas of customer analytics: descriptive analytics, predictive analytics, prescriptive analytics, and
    their application to real-world business practices including Amazon, Google, and Starbucks to name a few. This course provid...
    ...

    Top reviews

    AA

    Apr 5, 2017

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Perfect Course for those who want to inquire insight and knowledge of how tons of data that we generate in our day to day life is being utilized by big organizations in optimizing their productivity.

    ND

    Jan 30, 2019

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!

    Filter by:

    501 - 525 of 2,542 Reviews for Customer Analytics

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    By Michael H

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    Jul 9, 2017

    This was a great introduction to customer analytics and a real eye-opener as to just how powerful these techniques are proving to be.

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    By Karun D

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    Nov 30, 2016

    Nice built up for offline advertising professionals to jump straight to customer analytics giving a well taught digital introduction.

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    By Anastasija R

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    Nov 25, 2016

    I love this course. This course provided an overview of the field of analytics and I learned how to make informed business decisions.

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    By Mischa M

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    Feb 8, 2022

    Very eye-opening and applicable to where the industry is going! All of the lessons were informative and can be reapplied right away.

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    By Md A A

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    Feb 20, 2020

    I found it mind propelling. It shapes how I used to think about this and how we should think about Dat and marketing in the future.

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    By Vijaya L K

    •

    Jan 8, 2019

    Really good introduction to how Customer analytics can drive business decisions.

    Great examples and explanations by the instructors.

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    By Dhaval S

    •

    May 21, 2018

    Fablous course! must must for marketing students and the people who are entering into data sceince and having a marketing background

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    By Rebekka G

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    Jun 11, 2017

    This course have provided me with a lot of interesting and helpfull insight, and I will highly recommend everyone I know to take it.

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    By Robert C

    •

    Aug 8, 2021

    Great information, lectures, lecturers and course. I gained knowledge and concepts I could identify with and impliment immediately.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Kaustubh C D

    •

    Mar 8, 2019

    This course really help me understand what customer analytics is. Gives good knowledge & future prediction for customer analytics.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By SAURAV K

    •

    Sep 26, 2020

    I really like the kind of information and knowledge that I gained and also the assignments were testing me on my application part.

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    By jitendra s p

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    Feb 2, 2020

    I learnt many things from this course, its also improve my analytical skills. and thanks a lot to help and support me for cousera.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Katelynn D

    •

    Mar 28, 2023

    Great, engaging! Quizes are challenging, but thought provoking. Some of the content and examples are less relevant now in 2023.

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    By Roopa N

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    May 13, 2020

    The course was really useful and helped me in understanding the actual impact if Marketing Analytics in the real world. Thank you

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    By Sergio V M

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    May 8, 2020

    Excellent, well designed for understanding the Customer Analytics, and many great examples of companies using Business Analytics.

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    By Sai S M

    •

    Oct 18, 2018

    Really insightful course on how a business leader can make use of Analytics and how to unleash the power of customer centric data

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    By Peter A

    •

    Sep 15, 2016

    A good overview of the most current best practices, technology and techniques in customer analysis and data analytics approaches.

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    By Rohit

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    Sep 28, 2016

    This is my first Course in Business Analytic . The course content is very Good and I enjoyed a lot and gained full satisfaction.

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    By Nestor V

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    Dec 7, 2015

    Definetly it is an excelent introductory course to concepts, fundamentals and appliations of Customer Analytics. I recommend it.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Rusudan K

    •

    Apr 11, 2020

    Very helpful and educational course, especially the last lecture (Week %) which gave a detailed insight into real world models.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Mohammad A E M

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    May 28, 2017

    This course was interesting and I find the contents very relevant to my work. However, the quiz are really difficult to pass :)

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By William ( F W I

    •

    Oct 5, 2020

    Once again, another great class! This particular class gave me a much more concrete insight into how companies are marketing.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Sour

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    Nov 1, 2020

    Amazing videos. They are really up-to-date with marketing techniques and models compared to my university in Montreal Canada.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By afif m

    •

    Jul 28, 2020

    The course is very clear and easy to be followed by people who did not have a base knowledge about business analytics like me

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Yihang G

    •

    May 23, 2020

    Great curriculum design and the professors are amazing. Lots of real business examples to help set the knowledge into context

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