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    Back to Customer Analytics

    Learner Reviews & Feedback for Customer Analytics by University of Pennsylvania

    Filled StarFilled StarFilled StarFilled StarHalf Faded Star
    4.6
    stars
    11,911 ratings

    About the Course

    Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty
    programs and user-generated ratings/reviews, there is a staggering amount of data that can be used to describe our past buying behaviors,
    predict future ones, and prescribe new ways to influence future purchasing decisions. In this course, four of Wharton’s top marketing
    professors will provide an overview of key areas of customer analytics: descriptive analytics, predictive analytics, prescriptive analytics, and
    their application to real-world business practices including Amazon, Google, and Starbucks to name a few. This course provid...
    ...

    Top reviews

    AA

    Apr 5, 2017

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Perfect Course for those who want to inquire insight and knowledge of how tons of data that we generate in our day to day life is being utilized by big organizations in optimizing their productivity.

    ND

    Jan 30, 2019

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!

    Filter by:

    426 - 450 of 2,542 Reviews for Customer Analytics

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    By Amit D

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    Feb 2, 2020

    It is very help full course of marketing person who can utilized in our job and growth of the company and increase the profitability of the company.

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    By Bernard T

    •

    Sep 26, 2019

    Very informative course for me as an non-business major student to understand more about how data can be used in making better managerial decisions.

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    By Siddharth

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    Apr 9, 2019

    It's a great course for individuals that want to get a hang of how predictive and customer analytics work. I would definitely recommend this course.

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    By Arasu R

    •

    Oct 2, 2016

    Wonderful work out by the Professors. Great knowledge transferred. Agreed with the conclusion that future of marketing is really business analytics.

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    By Rohan S

    •

    Dec 26, 2020

    It was a very informative course for me. I will definitely try to implement all the important concepts learned in this course for various analyses.

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    By Ng K C

    •

    Sep 3, 2020

    One of the best online courses attended. A lot of good info and sharing in session for marketing analytics context which is relevant and practical.

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    By Rupal P

    •

    May 16, 2020

    Leaned a lot of new things in the world of analytics! Thanks to Coursera and Wharton faculty! Can't wait to learn more about the remaining courses.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By jagdish k

    •

    Oct 12, 2019

    The course delivers exactly what it promises. The topics and concepts are well explained in the most recent context and in a very intuitive manner.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By caihong

    •

    Dec 6, 2016

    I like this class so much,especially the application last one.It is so amazing that data analisis are so interesting.Thank you fou all the teacher'

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Sue S

    •

    Oct 7, 2016

    Great course! Gives you the basic "detailed" knowledge about Customer Analytics. For someone new to data analysis, this is a great course to take.

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    By Eduardo C

    •

    Feb 22, 2016

    Fantastic! I never had a chance to see analytics from this point of view and so amazing to discover how to implement this for my profissional life!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Nyuage T

    •

    May 28, 2020

    Learning about the applications of customer analytics to optimisation of revenue makes it a lot easier to love marketing. The course is impacting.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Rahul D

    •

    May 1, 2017

    Course gives a good foundational understanding of descriptive, predictive and prescriptive analytics which can be used to manage customers better.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Tijana Z

    •

    Oct 9, 2020

    The course was very helpful and valuable. More details regarding application and models and quantitative application would be even more valuable.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Himanshu P

    •

    Jul 4, 2020

    Probably the best bunch of professors ever to teach this course. I had a thorough understanding and the language was clear and simple. THANK YOU!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Olivier B N

    •

    Dec 12, 2019

    I have been interested in Business Analytics and Data Science, this has been the first step that started my journey.

    Thanks a lot to everyone.

    Olv.

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    By AJAY E

    •

    May 28, 2019

    It gives you a clear insight about how a consumer makes his buying decision and how to make business decision based on customers buying patterns.

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    By Jacqueline L

    •

    Oct 31, 2017

    Truly enjoyed this course as it gave me insights to how we should be looking at data and the value one can derive to facilitate decision making.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Hashim N

    •

    Dec 21, 2016

    This is an excellent course ; the trainers are great and the content is very relevant and explained in an easy to understand yet concise manner.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Huang J

    •

    Dec 25, 2015

    A very good introductory course in customer analytics which strikes a balance between theory and practical examples. Enjoyed the course greatly.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By RITWIK B

    •

    Dec 5, 2021

    very helpful in achieving professional growth and understanding data from a different perspective with multiple case studies thank you coursera

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Dana P

    •

    Jul 10, 2020

    Very good materials & presenter. Some quizzes are pretty tough to crack, make you run through the course materials again and really take notes.

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    By Mohit A

    •

    Jun 18, 2020

    Now I have understood how analytics is important. But for more exposure, I need to apply it practically to solve real-time problems and issues.

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    By Idsarut S

    •

    May 17, 2020

    Great content, Still useful even I watched this in 2020. Expect a bit more detail on calculation side and/or sample case especially on week 2-3

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Pramod T J

    •

    May 3, 2020

    Excellent course. It provided me an insight into customer lifetime value. The material that I learned in this course will help me in my career.

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