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    Back to Improving Communication Skills

    Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

    Filled StarFilled StarFilled StarFilled StarHalf Faded Star
    4.7
    stars
    2,018 ratings

    About the Course

    Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling
    author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve
    your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying
    (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn
    when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active list...
    ...

    Top reviews

    SP

    Sep 9, 2020

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    An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

    SH

    Aug 29, 2022

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    This is one of the best courses I've attended. The instructor was impressive. I learned a lot from this course. I absolutely recommend this course to anyone willing to improve her/his communication.

    Filter by:

    101 - 125 of 514 Reviews for Improving Communication Skills

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    By Veronika D

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    May 3, 2020

    I enjoyed very much this course, the notes have been very well prepared so have been the presentations. I really liked also Mr. Schweizer’s style of classes. Thank you

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    By Deepti S

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    Aug 5, 2019

    Very interesting course and wonderfully delivered by Professor Maurice Schweitzer. It was an immense value addition to me. Enjoyed every bit of the course. Thank you.

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    By 王尚

    •

    Feb 17, 2018

    The skills mentioned in the course are both useful and practical.I am much more confident when communicating with others now.Thank you,Professor Schweitze.

    ヾ(≧▽≦*)o

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    By Feda M

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    Jul 27, 2023

    Content-wise modules and an excellent professor. The modules are easy to follow and the materials can be accessed too. It was my best experience with this course.

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    By Kamil H

    •

    Apr 30, 2020

    Very informative and allows one to relate to real world examples and ones own workplace and the various approaches one can use to improve effective communication.

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    By Daniel A

    •

    Sep 9, 2020

    Overall excellent course, some of it was a little bit of difficult, but the lessons that were worth it were more than valuable and worth their weight in Gold !

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    By Damilola A

    •

    Apr 4, 2025

    It is a course worth taking. It is worth anyone's time. Mr Maurice Schweitzer is a tutor worth giving your ears to as well. The experience is tantalizing!

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    By CHIH T S

    •

    Apr 7, 2018

    As a business development professional, this course helps me to hone in my communication skill, as well as gaining insights to tips that I didn't know about.

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    By Ali J

    •

    Jun 14, 2020

    thank you so much, Maurice Schweitzer, for this wonderful course for us and I was really amazing learning with you once again thank you so much

    best regards

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    By khurram.naseer

    •

    Oct 10, 2017

    Excellent course. I really enjoyed & It was a great learning experience for me. It helped me focus & think about different aspects of communication skills.

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    By Shafay S

    •

    Oct 12, 2017

    Very informative training and course material. thank you for your kind guidance during the sessions. really enjoyed the sessions with real time examples.

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    By Brajesh S B

    •

    Apr 17, 2020

    It is well designed program that has helped me set my past perspectives very right and I am sure this will add many more value in my future endeavours.

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    By Sandra S N

    •

    Mar 25, 2020

    Very informative, with useful everyday information. I enjoyed this section very much. I liked how the professor used actual stories to explain details.

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    By Agata M

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    May 1, 2020

    In the beginning, I was skeptical. But now, reviewing once again slides and videos I do believe it's connected and will benefit in my job. THANK YOU!

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    By Gerwin B

    •

    Aug 2, 2023

    It really tackles the important aspect on how to communicate effectively. One of the best courses I've taken so far. Thanks for this sweet course.

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    By Marta K

    •

    Jun 22, 2020

    Very interesting and easy to follow. It took me by surprise how much I liked the course and will try to implement what I learned in my daily life.

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    By Kyle D

    •

    Apr 7, 2018

    Great insights on communication by a world class professor. Perhaps a sequel to negotiation would be a great addition to the Coursera Portfolio.

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    By Russell N

    •

    Feb 7, 2020

    It contained a lot of good and relevant information. Expanding on things we are taught as well as teaching more way to communicate effectively.

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    By Tong ( L

    •

    Apr 22, 2021

    Thanks Professor Maurice Schweitzer for the wonderful lectures. The summarized principles are practical and well presented with examples.

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    By Jennifer G

    •

    Mar 21, 2018

    Fantastic course with really interesting topics, a great speaker, and some fascinating real-world examples to help drive key points home.

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    By Mirna S

    •

    Jan 29, 2018

    Packed with case scenarios and examples, excellent course design, and great delivery. Enjoyed my learning journey very much. Thank you.

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    By Muhammad S

    •

    Dec 15, 2023

    It was a wonderful experience and I learned a lot of new things through this course and I hope this will help me in practical life.

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    By PAVAN K S

    •

    Jun 25, 2020

    This is very nice course for improving communication skills. It includes all practical measures which can be easily implemented..

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    By Mayank A

    •

    May 22, 2020

    It was a well-structured course and it touched upon a lot of topics related to communication, trust, deception, and goal setting.

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    By Sidrah Q

    •

    Jan 20, 2019

    Wonderful course.. wouldve appreciated more if a more detailed summary on key areas was gic=ven and the audio couldve been louder

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