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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,074 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

IA

Jan 8, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

JM

Feb 14, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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8476 - 8500 of 10,000 Reviews for Technical Support Fundamentals

By Mustapha B

Jan 13, 2019

It was a great learning experience completing the Google Technical Support Fundamentals course one.

By Furqan M

Dec 1, 2018

It was a worth taking course. I was registered free only for one course but I wish I could do more.

By Hisham S

May 3, 2018

Excellent guide even for experienced IT support looking for enhancing their knowledge in the field.

By Darien F

Apr 16, 2018

It was really well though out and it covers a lot of important material in a decent amount of time.

By zhi y

Mar 10, 2018

great course for beginners. learn lots of new things here. looking forward to get next course done.

By AKOK D J

Apr 29, 2025

There's nothing better than Coursera. The programs are very well planned. Thank you, I'll be back.

By ANAIS H

Mar 1, 2025

I understood so many terms and thrive to continue in this path very informative and well explained

By Rafael S

Jan 21, 2025

Great course, learning grade 10, I will follow the series of 5 courses. Thank you Google and Ciee.

By armando c

Jul 30, 2024

Pretty good start into making sure you understand the internals of computers and basic connections

By Su M W Y

Jul 6, 2024

It helps me learn the role of the IT support and the subjects I need to learn to become an expert!

By Issack M A

Mar 5, 2024

This course enable me to think out of the box, so I shall continue learning other related courses.

By Hsu-Chuan L

Dec 5, 2023

Awesome course! I learned a great deal of knowledge and I am very excited to go to the next level.

By Mervin A S

Oct 4, 2023

Very informative. Easy to navigate. Great platform to get started with your technological studies!

By abed m

Oct 3, 2023

I'm really grateful i could be able to improve my skills in the field of IT and Technical support.

By Briana W

Sep 17, 2023

This course really helped me to learn about the beginning of IT. I recommended taking this course!

By Joe B

Sep 17, 2023

Was very informative and has helped me a lot to begin my goal of becoming an IT support specialist

By Jamie C

Aug 27, 2023

Good pace; I really enjoyed that the course used terminology that was not full of industry jargon.

By ENRIQUE H G R

Jun 27, 2023

Aprendí mucho y estoy ansioso de seguir adquiriendo muchos mas conocimientos :) el cielo es limite

By Hafiz A A

Jun 26, 2023

Absolutely great course for beginners who intend to kickstart their IT career. Highly recommended.

By Hasan M

Jun 22, 2023

A very interesting course. I liked the way how all technical terms were explained in very easy way

By Raja M

Mar 19, 2023

Thanks Google your Knowledge & Understanding skill was Awesome i love that all videos assignments

By ERUGOH D M

Feb 10, 2023

This course has been so helpful in growing my IT skills. Thank you, Coursera for this opportunity.

By Md.Shazid A H

Feb 3, 2023

I want to change my name on the certificate it's wrong. I think it didn't count as my middle name.

By Trevor J L

Dec 13, 2022

I have had a phenomal experience with this course thus far, and I am excited to continue learning.

By hector c

Dec 4, 2022

Me parecio un curso excelente desarrolla muy bien sus temas de una forma agradable para el usuario