i didnt know much starting but im definitely sure this is my career feild and i appreciate google for making this

Es un excelente curso y lo voy a recomendar a mis alumnos y personas que conozco que quieran iniciar en it support

Very interesting, in fact it has really changed my perception of IT to been optimistic in making impacts on users.

A very good refresher content, also I learned a lot of new things as I have left my IT knowledge a few years ago.

So far everything is excellent, I am very happy and motivated to continue learning, the instructors are excellent.

I can't wait to start working with you guys more and I look foreword to working at google even if I need teaching.

I enjoyed this course. It was pretty easy and I knew a lot of it. I am ready to get to some more advance concepts.

Super informational! Great way to start to get into the IT field! I enjoyed it a lot and can't wait to learn more!

Todo lo necesario para aprender de cero ser un helpdesk de nivel uno o dos dependiendo del producto que se maneje.

This course covers the basics of the technologies that are used in IT support, including the interpersonal skills.

Great course! it allowed me to open my eyes to a new horizon of opportunities, thank you Coursera for the support.

This was such an amazing adventure and i am so glad i took it. I would recommend it to anyone who wants to learn .

All the steps and the process was great and the tools provided also I am so grateful to have known about Coursera,

awesome course study material and flexibility of course, we call learn from anywhere in the work with coursera.org

Fue un curso bastante interesante, se repaso ciertos conceptos y temas que la verdad se pasa por alto el dia a dia

iT was an interested course i like it, for someone who don't have any experience an it i think it is a good start.

Very good ! good first start with all notions you need. Perfect for real beginner , really nice for intermediate !

it was challenging but eye opening and confirmed my want to pursue a career in IT and possibly a software engineer

Coming from a non-tech background, I can say that this course is amazing! I really feel like I have learned a ton!

The Course was straight forward and easy to understand, which made quizzes and and practices comfortable and easy.

it was reallya great course an a course which contains a lumsum amout of t

knowledge , thank you for this knowledge

Great instructors, easy to follow, great modules, great quizzes. Great inspiration. Very positive and encouraging!

This is very interesting activity specially in accessing the laboratory. Than you very much for the opportunity...

It was a great course, learnt a wide range of things. From building a computer to how to prepare for an interview.

in this course i learned topic very importants for costumer service in IT support, thank you for this opportunity