The course was a real eye opener into the world of IT Support. It's given me a foundation to build on to become an IT Support specialist.

This course was a great introduction to IT and was actually very well-paced and setup with quick pop quizzes to reinforce learning topics

Very good course. I have learnt lot of information about Internet, operating systems, Networking concepts and troubleshooting techniques.

Amazing program, hope they can Add up more detailed technology Content so that freshers can Catch up as easily as its described, perfect.

Excelente curso, muito didático, que permite que qualquer pessoa que não seja da área de informática acompanhe o curso com tranquilidade.

Really great course for IT support fundamentals I look forward to using this in my first of many IT certifications. Next one is Comp TIA.

This course is one of the most organized course on Coursera. Its a fundamental course. Next courses in this certificate will be exciting.

Experiencia interactiva, moderna, que te anima a continuar aprendiendo, dándote seguridad para ser capaz de hacer un buen soporte técnico

This course is well organized and taught by experienced teachers using combinations of the best teaching methods for any kind of learner.

Es un buen curso para iniciar con el soporte de TI, te brinda las nociones básicas para empezar en este fascinante mundo de la tecnología

The Arabic language is not found in all the videos..I hope that in the next session the Arabic language will be present in all the videos

Simplesmente incrível, o curso me proporcionou uma base muito estável sobre diversos conteúdos abordados no dia a dia de um técnico em TI

This is a really great starting point for people who are interested in understanding what part of the IT industry they may wan to pursue.

Very informative and accessible. My only issue was with the Qwiklab accessibility but besides this, this course was a great introduction.

Excelente curso de entrada, permite apreciar a qué se está ingresando y por ende deja decidir si es lo que uno quiere hacer en el futuro.

It was awesome. I learned a lot of new things in this course. This course has helped me a lot in learning about troubleshooting problems.

The online class was a great experience. I learned a lot that I thought I would never understand. I am happy to have given it a chance!

The course seemed mundane at first, then the interesting things were talked about like Networking, and the internet, and troubleshooting.

First of all, I'd like to say that this course is amazing. I'd like to thank each and every teacher who explained to me all this content.

amazing work from google team and this course not only it helps us understand the fundamentals but makes us learn more in the field of IT

It is really excellent to complete this course , i feel i have little bit upgraded my self . Thanks to all the instructor and coursera .

Me gustó bastante este curso. Aprendí unos cuantos conceptos y refresqué otros que ya tenia. Gracias. Espero seguir con los demás cursos.

Excellent I learned a lot about computers and I was completely ignorant of this field.

Thank you, Coursera, and the Syrian Youth Assembly

Loved this course and how all the basics are covered for IT beginners. Looking forward with the next step in the process of my IT career.

i feeling so grateful i will thankful to google and coursera that they design such a beautiful course and very basic module of the course