I had no hope of learning but Coursera made it possible with most sensible and accurate approach to the concepts. I am so glad I found Coursera

Its really a very good experience.

My skills have enhanced with this course so that I can switch to IT Industry with this certificate.

Thank you

I learned so much about navigating, accessing and stalling applications from the command line interface with Windows and navigating with Linux.

Covers the basics really well and was helpful in advancing my customer support soft skills that has really made a difference in my current job!

Worked. Not difficult. Concepts were made easy to understand. Reading materials were relevant and skill level specific. Went at the right pace.

Got Introduction about Tech Support, Thank you Google for knowledge. I also thank all the educators who helped us to learn through this course.

This is an amazing course! I enjoyed module 1 and looking forward to the rest of the modules. They made learning this very technical area fun!!

Very good introduction for new people. I even learned some things about chrome I didn't know before! (Namely the SSH shell and RDP environment)

With a passionate crew of teachers, a good presentation and easy to understand videos, this has given me taste for more IT courses on Coursera!

Very easy to follow. Simple to take notes and to learn! Everything in this course can be used the day you learn it and broaden your experience.

Well designed - including Coursera's platform, the course content, and the instructors material. The teachers are well suited for this program.

Excelente Curso tanto para el novato como para los que tenemos ya un conocimiento a acerca del tema, he recomendado este curso a varios amigos

I liked everything about this intro. I wish there was a few more examples in binary though, as it can be tricky for newbies, even some oldies.

Curso muito bom, além de trabalhar a introdução ao básico de manutenção teve orientação de como lidar com os cliente e as possíveis situações.

O curso me ajudou a refinar os conhecimentos que já possuía anteriormente, trazendo novas perspectivas em relação à interação com os usuários.

Excellent course, I liked it a lot. I took a little time to finish it, but it helped me understand many things. Thank you for this opportunity

Technical Support Fundamental course really is an eye opener to the world of Tech. I can't wait to did more of tech and see myself at the peak

I just love it. Its going to continue to help so many people who are eager to started in this awesome field we call tech. Happy learning!!!

This was a very interesting course, I t has really been simplified to make it easy to understand and follow.

I REALLY ENJOYED IT

THANK YOU ALL.

Totally amazing, it feels positive and has a can-do attitude to the entirety of it, can't wait to get my hands onto the other courses/modules!

This certificate opened the door to a new career instantly. I went from a forklift driver to I.T. Support and Site Administrator within weeks.

Great course to review and get more knowledge on some terms, even having a background in this previously, I felt it was a good starting point.

It was the best course i've had in my whole life.

I'm very thankful for the team that creates this perfect course for us.

Thank you google team.

Great course if you don't have an IT background and also a great course to learn conduct when you are working as a professional on this field.

It is very nice and clear teaching. I have learned a lot through theoretical and practical knowledge. Thank you so much all for your teaching.