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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,798 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AT

Sep 29, 2021

T​here's a lot to cover, and this course does a great job breaking it all down into managable chunks. If you're looking to dive into learning more about IT, you could do much worse than starting here.

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

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4876 - 4900 of 10,000 Reviews for Technical Support Fundamentals

By Rasheed A

Nov 17, 2021

I am overwhelmed with joy. I really learnt great things and aggravate my passion for still choosing the I.T field. Many thanks to Google and Coursera.

By Ayush G

May 13, 2021

Thanks coursera for providing such a big platform where we can learn a lot new skills that will eventually heps us to grow in our professional career.

By Tamunosiki J O

Apr 13, 2021

This course is very interesting and impactful. It made me understand the foundation of computing. The additional reading resources where very helpful.

By David B M

Mar 9, 2021

Great course. The materials and the supplemental materials were awesome. The instructors well prepared and people that work with technology everyday.

By Sir K T

Feb 24, 2021

I'm satisfied with all the content I learned on Google Support Fundamentals. I'm so interested in learning more IT fields and expanding my knowledge.

By Anirudh B

Feb 4, 2021

This is great introduction to IT and technical support fundamentals. I loved the videos and the hands-on labs. This course is apt for beginners in IT.

By Kevin N

Feb 3, 2021

Great introductory course! I really enjoyed the fundamentals course and look forward to the other courses in the Google IT Professional Certification.

By Arianit S

Oct 2, 2020

Very dynamic course with a combination of videos, text, random short quizzes and what not. I am personally enjoying this course. Keep up the good work

By richard m

Oct 1, 2020

Fue excelente el curso. Agradezco la oportunidad. La verdad es muy bueno, aprendimos muchisimo. Y nos ayudara claramente en nuestro dia a dia laboral.

By RODRIGO P G

Aug 8, 2020

This course come with all the basics on how to start on IT support, even some more advanced tips and lessons that really makes you want to learn more.

By Amber P

Jun 27, 2020

I thought this course was extremely helpful specifically for someone who is new to IT and wants to understand what being a IT specialist will require.

By Abdelaali B

May 18, 2020

I thank Corsera technical support and the teachers who contributed to the good content of this course.

"The world is owned by those who hold knowledge"

By James S

Apr 24, 2020

This course was very helpful and informative! I really appreciated the mix of both video lessons and hands-on labs to help with learning the material.

By Ashton T

Mar 14, 2020

Coursera made learning convenient, interesting, challenging, and fair. I will recommend this avenue of education to other working adults and students.

By Emanuel M

Dec 27, 2019

Great course, very interesting, lot of info and very practical with notes that you can save and review later, instead writing on a journal or notepad.

By Sean S

Dec 12, 2019

Really effective for it's length. Covers a lot of content and while some if might seem basic, it's because the course ensures you don't miss anything.

By Jason D

Jul 27, 2019

This course is an amazing start to working in IT. It's filled with so much helpful information and broken down in a way that anyone can understand it.

By sayantan m

May 19, 2019

really enjoying studying it. Faculties are just extraordinary, they made this study more easy, i expect that it will value my CV for my future career.

By Yondang T

May 15, 2019

It was complete fundamental about IT Support. Easy to follow. Easy way to learn. Encourage me to join another courses. Thanks Coursera. Thanks Google.

By Glenn J

Mar 2, 2019

A fine intro to IT Support. Covers all the very peaks of some very deep and complicated subjects very well. This first course is hIghly Recommended.

By Mónica O

Feb 8, 2019

Loved it!

It's designed to learn, they show you just what you need in a straght forward way. It's not heavy material and very useful at the same time.

By wilfred g

Jan 18, 2019

Awesome. Courser!!! I have learn more in these classes than regular book. I recommend this course for those wish to advance in the career path in IT

By Marco E

Sep 19, 2018

Great course and you definitely learn a lot from the basic of IT to the customer service role which is probably the main focal point of working in IT.

By April M

Apr 15, 2018

The course is amazing! I've learned so much in such a short amount of time; I can't wait to continue on the path to becoming a better IT professional.

By Liaquat A

Apr 4, 2018

it was introductory course so I knew most of the things. The only thing new to me was the customer service interaction which I learned a lot from that