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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,116 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

IA

Jan 8, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

JM

Feb 14, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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8901 - 8925 of 10,000 Reviews for Technical Support Fundamentals

By Josbek K Q

Aug 16, 2020

Fantastic experience. I'm very grateful for this content and the educational material provided.

By Josh R

Aug 16, 2020

Excellent course. Thank you to all instructors and looking forward to the rest of the material!

By Theodore L

Aug 10, 2020

Very effective. Super practical. Totally met me where i was at in that i didn't know much, lol.

By Muhammad O A

Aug 8, 2020

This course went through everything but not in too much detail, perfect for a beginners course.

By Angel L R

Aug 6, 2020

very good learning course for beginners, it will take you to a level a lot more than a beginner

By Achala S

Jul 30, 2020

Amazing experience of working with the virtual environment. Looking forward for future courses.

By Rejin M

Jul 28, 2020

The course was overall good and gives the learners a good experience in the it support industry

By Fredy A

Jul 26, 2020

Great intruduction into the IT fundamentals easy to read and understand all Instructors. AAA+++

By Ian R

Jul 21, 2020

loved the course. The instructor and presentation was great. Can't wait for the next course.

By Daniel S

Jul 17, 2020

I love the content, the practical approach and real life situation this course made us through.

By Shahil e

Jul 10, 2020

Very Nice Course. Thank you, Coursera for providing such this type of high-level course online.

By Betty G

Jul 7, 2020

I enjoyed taking this course. I learned some important tools and I also gained some confidence.

By vasanth M

Jul 4, 2020

Thank you Coursera and Google, they both made the online education look easy and understandable

By Mac-Noble B

Jun 26, 2020

This is a great introductory course that really lays the foundation for a successful IT career.

By Amber T

Jun 7, 2020

Excellent intro course to the IT field that even the most beginner of beginners can understand.

By Joshua D

Jun 7, 2020

Easy to use. Simple instructions. Instructors are very knowledgeable. Great intro to IT Support

By Thangaraj T

Jun 6, 2020

A very useful course. Thanks to all the presenters for sharing their knowledge and experiences

By John

May 16, 2020

A great starting point for people wanting to become familiarized with computers and technology.

By Sahil D

May 16, 2020

it was a great experience to complete this course its give me motivation to make a career in IT

By ANKUR V

May 15, 2020

IT was a fresh adventurous experience to get online classes and quiklabs activities. Thank you.

By Abel A

May 9, 2020

Very supportive cousrse for people who want to lay down a founadtion in Information Technology.

By Dana F G

May 6, 2020

Excellent Training Experience I'm looking forward to the next 5 remaining section/courses

Thanks

By JATIN M

May 6, 2020

very much informational and helps you decide in which IT field you wanna advance your career in

By Satyam H

Apr 27, 2020

Content may be a little less emphasized, maybe for people from non-IT backgrounds.

Thanking you.

By Caleb Q

Apr 24, 2020

This course is fantastic. Very easy to follow and a great starter on the path into the IT world