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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,116 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

IA

Jan 8, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

JM

Feb 14, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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8851 - 8875 of 10,000 Reviews for Technical Support Fundamentals

By Kingsley C

Jun 13, 2022

Thank you so much for this course. I look forward to continuing my journey in the next courses.

By Zachary S

Apr 27, 2022

Exactly my type of learning style was used, videos, reading, and then a little hands on quizzes

By Sherifat R

Apr 16, 2022

I enjoyed every aspect of the course but the exciting part is the Qwiklabs hands on experience.

By Chandler H

Apr 11, 2022

This was unbelievable helpful! I can't believe how much I've learned in just this course alone!

By Tommy T

Mar 6, 2022

To be honest, I almost cried during the 12 second congratulations video. Thank you Coursera!!!

By Carlos C

Feb 14, 2022

It a great way to start a new career path, and become more awera of everything in the IT world.

By Susan K

Feb 13, 2022

Great overview course, it covered a little of everything and each week I learned something new.

By Mouad J K

Feb 7, 2022

I thank all the teachers who are keen on teaching us, we will continue to learn with you always

By MUWONGE L

Dec 18, 2021

The course was clearly structured and organized teaching all the technical support fundamentals

By Sonu S

Dec 13, 2021

this is an amazing platform not only to learn something but also to change the way of learning.

By R T T

Nov 28, 2021

it was very helpful it understanding the flexibility of IT in different regions of professions

By OMONHINMIN O

Nov 8, 2021

It was insightful, for someone who has never had any prior knowledge to IT this course is great

By Michael D

Nov 2, 2021

I loved this introduction into IT. It prepares you for what you will need to learn going ahead.

By Vincent L S

Oct 12, 2021

Had a great time learning about how computers, peripherals, and the internet are working today.

By Cesar A H B

Sep 7, 2021

Muy bueno, tuve que pagar denuevo eso si para recibir la certificacion, no se que paso con eso

By Bishar M I

Aug 21, 2021

It is really a wonderful course and it has enabled me to get awesome skills in IT fundamentals.

By Alexander J M

Aug 16, 2021

This course was very helpful in getting a refresher on a lot of good knowledge I had misplaced.

By R C

Aug 16, 2021

A very good course that will help you to get the basic tools for entering the IT support world.

By Tonya O

Jul 21, 2021

I liked that I could go at a pace based on my circumstances. It it nice to learn something new.

By Kenny C

Jul 13, 2021

I love how interactive the course is, how small the learning chunks are and how much I learned.

By Is-hak I

Jun 27, 2021

This is the Best course as it also have Qwiklabs that bring relevant practical to the real life

By Otavio F d A P

May 19, 2021

Mesmo com experiencia na area conheci coisas novas, e entendi outras que eu simplesmente usava.

By David I P

May 16, 2021

Gave me lot of hope, advice and best practices from technical people Google. Thanks to everyone

By Dean D Y Y

May 9, 2021

Lectures were easy to follow and the strategically placed quizzes helped to reinforce learning.

By Jamie W

Apr 26, 2021

Very easy to learn with the different people sharing their personal experience in the industry.