exceptional course! wonderful instructors, well thought out content and approach to helping the user learn what's necessary.

finally I have completed my Technical support fundamentals course with the help of coursera's team and teachers thanks a lot

I found this very insightful, and a great stepping stone into the world of IT. I for one can hardly wait to dive in further!

This course prepares those who are seeking to learn how to troubleshoot and understand the basics of information technology.

A bit slow for me time to time, but fortunately there is a choice to increase the speed, so I did it in 1.25 and 1.5 either.

Thank you for this opportunity! Through this course I finally had the chance to make the first steps in IT field. Thank you!

The explanations are easy to understand, short, concise, and clear. The curriculum or path given is also good and sequenced.

This is a high quality course: up-to-date contents, interactive, very practical to enable the technician for the job market.

I am glad i had to go through this route in becoming an IT SUPPORT SPECAILIST, the instructors are great and very inspiring.

The tutors were great and teaching us in details, literally where anyone who takes up the course will understand everything.

A wonderful course filled with the basics of computer technology and especially useful to those looking for an I.T position.

Extremely beginner friendly, great way to learn about the field for someone who has not done more than browse the internet!

It was really good and helped me a lot to get in the IT thing in to my mind. The lectures were really inspiring. Thank you.

A great intro! It really helped me build a strong foundation in different parts of IT, and I cannot wait to dive into more.

The course has so much useful informations and trainings about IT even if it is at the beginning,curious to know further...

This was a very interesting start to this course. The information was not hard to understand even for begginers. Great job!

it was fun do take the course actully it was easy for me becaause i already know those information but i neeeded the cert.

The video presentations are clear and precise and well done. Course material was well put together and was easily explained.

Very systematic instructions by Google Professionals. I gained a lot. I Recommend this course. Thank you Corsera and Google.

I was a great learning experience as i acquire knowledge ,now that i have a better understanding of information technology.

This course is so good for the people with no previos knowledge in the field, and also is so fun for people with knowledge!

El curso es excelente, detalla muy bien todo lo que uno encuentra día a día en el campo de las tecnologías de la información

I some of the supplemental readings earlier on weren't Wikipedia articles . It made it confusing what part I should focus on

It was very user friendly and encouraged me to want to know more. I became less afraid of tech and want to know and do more.

Thanks to the commonwealth of learning, Google, and Coursera for putting up this practical and insightful IT support course.