Oh my God, this is fun learning new things and the right place is this. I have learned new ideas, new things and they will forever be part of me.

I love the whole format of the course! Also easy to understand with the videos spot on making the course fun and clear to retain the information!

Great introduction to the IT world. This is a easy to understand course that will give anyone a basic overview of what the IT world has to offer.

I thought this technical support fundamentals course was awesome, I got refreshed again about several IT concepts and it was very understandable.

Thoroughly enjoyed this course. The video instructions, practice labs, forums were involving and enjoyable. Can't wait to complete all courses!!

A fun start. I was able to fill a lot of gaps in my knowledge of the subject. Took a lot less time that I thought it would. On to the next class!

Technical Support Fundamentals. ESTÁ SENDO ESSENCIAL NA MINHA TRANSIÇÇÃO DE CARREIRA . gostaria de agradeer a todos os envolvidos nesse projeto.

Really well informed and well structured course. It does a great job at explaining, some of the basics of what it is like to be on the IT field.

Awesome course to learn the fundamentals of Technical Support. The exercises were engaging, and I look forward to more in the remaining courses.

Easy to understand training videos and very detailed information. I look forward to continuing my journey with IT through Coursera with Google.

The course was informative, and It channels one to be critical and look at the IT world in a broad manner, if they are to pursue a career in IT.

This course does a great job of laying a foundation to prepare you for the remaining courses in the IT Support Professional certificate program.

Very engaging. Love that the videos and website worked great on my iPad and over all was very simple to use videos were clear. Great experience.

The course was thorough and easy to digest. I have a clearer understand of the fundamentals of IT and a clearer view of the path i want to take.

it was super fun to learn i enjoyed my time while learning this course and i recommend other to learn this course if they are trying to learn IT

This course was well designed. I enjoyed learning from it. It helped hone concepts I had encountered before and taught me things I didn't know.

I am super Proud of Coursera. It has been an insightful learning experience on this platform. Thanks for this great opportunity. I am honoured.

I like how it is very basic for anyone that wants to get in the IT field and be able to understand the outline of an IT Support Specialist role.

Learned alot of the basics, this was a refresher for me but i learned alot from this than when i was learning at a colllege. thank you for this!

Love the course! well put together everything was easy useful and clear to understand!

Can't wait to look and learn more and more courses thanks!

Awesome thanks profesional training.

Os agradezco mucho toda la informacion, la experiencia, el conocimiento que he obtenido.

Atte Osiris Herrera

This is well organized and detailed even to a newbie. The course resonates with me and has helped to increase my enthusiasm about learning more.

Great course for a beginner. It would be great to have a second level covering possibly the same content with more advanced material. Thank you!

A very good and comprehensive introduction into the IT world! Made me want to pursue the whole specialization right after finishing this course.

I feel this is fully packed course, which need to learn in particular topic that things is completely covered thanks for this wonderful courses.