This course give you the understanding of how computer systems works and operate together to give people a faster way of communication and interactions..

Excellent course, excellent content and very specific and clear instructors. If you are starting in the IT world, I recommend you start here at coursera.

This was an awesome course. I loved every aspect of it. The instructors were very articulate and made the material easy to understand. Great Team Google.

Es muy útil para aprender los aspectos básicos del mundo del sporte técnico, y brinda material para profundizar en cada área según tu interés. Gracias :)

Ecxelente curso, los docentes y todo el equipo de trabajo que hacen posible la realizacion de estos temas didacticos para los estudiante, muchas garcias.

The Technical Support Fundamentals course was smooth to navigate, instructions were easy to understand, and the material was a great start for beginners.

Easy to use course and understand IT fundamentals. I am looking to change careers and was able to easily follow along even when I spread out my learning.

Better way to understand the basics of the Technical Support. I would appreciate the way the things we taught with role plays, interactive sessions, etc.

I love the way they thought fundamentals, I was very with the course and certificate, I want to continue with more certification to get job in IT support

Very Basic concepts that should be learned living in this digital new era. I think this course not only designed for IT proffesionals its more than that.

I've been in the IT field for 20+ years and I must say that I will recommend this course to anyone looking to get started. The content is easy to grasp.

This Course was a great learning experience full of helpful knowledge and it has been fun to learn and do the course as well excited to see what is next!

The format of this course is fantastic thus far. The videos are concise and informative. I'm excited to complete more in depth labs in the courses ahead.

I loved the way the information was presented in this course. It was very informative, but presented the information in a way that kept it fun and light.

very informative if you want to complete this course then i would advise to pay close attention to direction it goes a long way and beats cutting corners

This class was a great overview for the IT support Pro Certificate. I am glad that Google reached out and made an affordable and convenient way to learn.

Fue genial el curso aprendí mucho me diverti , hice cosas que antes no tenia ni idea me gusto tener unos excelente profesores todos con muchas cualidades

I learnt most of things about IT support. If a person wants to make career in IT support then he/she must do this course. It will be great help for them.

Very good course to take if you know nothing about IT. The information is given at a good pace and the simulations really help you apply what you learn.

Enjoyed learning the technical support fundamentals with Google. I realized I know a little bit of information but was impressed with everything taught.

A lot of this stuff I already knew, but I still learned many things. This is incredible that Google is doing something like this. It's helping millions.

Really good starter IT course, great review if you are trying to recall some of the foundational stuff for those who might not deal with the day to day.

It was a great start for people wanting to go to I.T. world. Very simple, great information, and perfect for people who doesn't have much time to study!

I like it!!

It's well worth the investment. I didn't know what to expect...and it has exceeded my hopes, much less my needs.

I look forward to continuing.

Liked from starting to end.. wish if the course is little bit longer and incude details about organizing social media presence in professional manner!!