Well-organized and clearly presented. Role playing episodes presented interview techniques ( good and bad) realistically.

I believe that the information is valuable and will help with identifying the prevention of COVID-19 and future diseases.

This course was very helpful in understanding COVID-19 both in general and related to contact tracing. Thank you! - Steve

Excellent course to get a good insight into the importance of COVID-19 Contact Tracing and the techniques used. Thank You!

Excellent informative course on ths basics of Covid-19 and contact tracing skills needed to be effective in this position.

excelente capacitacion, estan muy bien explicados los cursos con todos los datos precisos para la atencion de call center

very easy and clear to use. information and way it was set up was very helpful to understanding the information given! (:

Curso ótimo, bem completo, rico em conhecimento, prático e com uma aula/palestra super agradável, objetiva e espetacular.

Very informative and easy to digest information. Will definitely be able to use and apply the learnings from this course.

I now know more about contact tracing than I thought possible. Emily Gurley was fantastic as our instructor! Thank you.

This is a good course. Much of it is common sense, but I learned a couple things. Would definitely recommend this course.

this was so far the best course that coursera provided with and videos were also so visually appealing and understandable

This course was very informative, necessary and an excellent resource for vital contact tracing and COVID-19 information.

This Course was Excellent, it provided everything you needed to know about being effective in Contact Tracing. Thank You!

excellent excellent course - loved the short quizes after each section to help with retention. very well done; thank-you!

Clear and easy to understand. Replaying videos or reading transcript before the final assessment was simple and valuable.

This course was informative but not boring. It helped me understand ways of prevention and the process of contact tracing

It was very informative and I learned a lot from it. It also was very easy and I didn't have problems with the questions.

Very informational. A great precursor to anyone who wants to be more informed about the pandemic we are currently facing.

This course was helpful and very clear in explaining how to handle various situations during the contact tracing process.

Very very nice and suitable for tracing about covid-19 and we can know how to prepare,how should we do like that. Thanks.

It becomes more clear to me about how quarantine or isolation works and how to communicate effectively about the disease.

Thank you for allowing me to learn more and I truly appreciate everyone that is working so hard to keep our families safe

This is an excellent course! Covering the basics of covid-19 infection and communication strategies for contact tracing.

información muy completa y clara para entender la enfermedad y las mejores maneras para actuar en caso de que se presente